If you’re experiencing STI symptoms, we recommend visiting your local health department, urgent care center, or primary care physician for immediate evaluation.
Q Care Plus is currently providing free* at-home STI/HIV testing and online provider services to new, insured patients in Alabama, Arizona, Arkansas, California, Delaware, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, D.C., and Wisconsin. Unless notified otherwise by your provider, the STI test will test for: gonorrhea, chlamydia, syphilis, HIV, Hepatitis B, and creatinine (kidney function).
You can reach out to your provider via the Q Care Plus patient portal with questions or concerns at any time. You can also request prescriptions for PrEP or PrEP and doxy-PEP (usually provided at no cost* to you) during your first visit or after you receive your test results.
*99% of our patients pay $0 for STI testing or PrEP consultations, labs, or prescriptions. If there will be any charge, you will be notified for awareness and consent before any services are completed. Rest assured, Q Care Plus is known for its credibility, transparency, and support.
We will ship the testing materials to your location of choice in discreet packaging. The instructions for self-collection are included and the process takes less than 20 minutes! Mail the materials back to us within 48 hours with the provided, prepaid priority mail envelope. Upon receipt, our partner lab will process the results right away.
Our HIV and STI at-home testing materials allow you to quickly and conveniently complete and return your labs from home. Who doesn’t love saving a trip to a provider’s office?!
You can read our instruction guide in English or Spanish, and your provider is available if you have any questions about the process.
Unless otherwise noted by your Q Care Plus provider, our standard at-home testing materials will include sample collections to test for gonorrhea, chlamydia, syphilis, HIV, Hepatitis B, and creatinine (kidney function).**
It generally takes 5-7 business days for the lab to receive and process your testing materials. Your provider will review your results and reach out to discuss any concerns. You can check the transit status of your testing materials, as well as the results once complete, at https://web.qcareplus.com/login in your “Labs” section.
We take every aspect of your care very seriously. If you test positive for an STI in our care, we will reach out to talk to you about the result. During the call we will discuss treatment options for you and any partners you have, and ensure you receive treatment.
Some STIs can be treated with oral medication. If you test positive for those, we will prescribe treatment according to clinical guidelines, and send it to our partner pharmacy or a local pharmacy. If the STI requires injectable medication, we will refer you to a local clinic to obtain this treatment, unless you have a primary care or other provider you prefer.
Your Q Care Plus provider is always available to discuss the best treatment options for you and answer any questions you might have. We’re here for you!
Talk to your provider about our free PrEP and doxy-PEP services and prescriptions.
PrEP (Pre-Exposure Prophylaxis) is a once-daily pill that prevents getting HIV through sex by 99% and injection drug use by 90%.
When taken as prescribed, doxy-PEP has been shown to prevent 80-90% of chlamydia and syphilis cases and approximately 50% of gonorrhea cases.
*Most insured patients pay $0 for services, lab kits, and prescriptions.
**HIV 4th Gen Ag/Ab, Creatinine, Syphilis EIA (antibody not RPR), 3-site Gc/Ct and Hepatitis B Surface Antigen
