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Q Care Link is a simple, convenient way to access your HIV Specialty Care. Our program is designed for people living with HIV who want remote long-term HIV treatment and expert care.We are passionate about getting people access to the expert HIV care they need.
Register on our platform to meet one of our providers and see if we are the right fit for your HIV Care needs. Yes, the visit is free!
Q Care Link offers patients flexible and convenient care benefits like easy virtual provider visits, convenient at-home or in-person labs, and prescriptions delivered discreetly right to your door.
During your appointment with our team, you'll have a comprehensive discussion about your HIV history. We will schedule a virtual appointment with a carefully matched medical provider, and if necessary, will order labs.
Your assigned Q Care Link medical provider will thoroughly review your history, lab results, and medications, engaging in an informative discussion during your initial appointment.
Depending on your unique circumstances, your Q Care Link medical provider may request additional lab tests to tailor the best HIV treatment plan for you. If you have up-to-date labs taken within the last 6 months, additional testing may not be necessary.
Your prescribed medication(s) will be promptly delivered to your doorstep in discreet packaging by our trusted partner pharmacy*. Enjoy the convenience of fast and easy prescription delivery.
Rest assured that your dedicated Q Care Link medical provider will manage all aspects of your HIV care, including prescribing medication(s), coordinating lab tests as needed, and providing counseling and support to ensure your well-being.
We understand the significance of individualized care. That’s why each of our patients is paired with a dedicated member of our experienced medical team. Our Q Care Link team consists of clinicians certified by the American Academy of HIV Medicine, who together bring decades of expertise in providing exceptional care for individuals living with HIV.
When individuals living with HIV receive consistent, appropriate medical care and treatment, they can lead fulfilling lives characterized by good health.
Starting treatment promptly after an HIV diagnosis brings significant benefits. However, it's never too late to start.
U = U: Taking HIV medications as prescribed makes the virus undetectable in someone’s blood. When someone living with HIV reaches undetectable status, they cannot spread the virus to sexual partners. People living with HIV can enjoy sex without worrying about spreading virus to others.
Unlike the early days of HIV, today's HIV medications are accessible and highly effective. They typically involve minimal side effects and, in most cases, only require taking a single daily pill.
To determine eligibility, we engage in a confidential discussion with prospective patients about their health history, including their initial HIV diagnosis, ongoing treatment, and any coexisting medical conditions.
For prospective patients without recent labs (within the last 6 months), we will request new lab tests to confirm their current viral load and CD-4 (T cell) count.
If our HIV Care Coordinator or medical provider determines that our remote treatment model isn’t the optimal option, we will ensure they are connected to the necessary resources for an in-person treatment alternative.
Currently, the Q Care Link HIV program is available to patients with health insurance to cover lab tests and medication costs. If you don’t have current health insurance, rest assured that we can potentially connect you with resources to help you find coverage.
Medication & Consultations: For newly diagnosed HIV patients, we initiate treatment through Rapid ART (Antiretroviral Therapy). If you have been receiving treatment already, we review your health history and recent lab results to determine the most appropriate next steps.
While our patients have unlimited access to their HIV medical provider for any questions that arise, our providers proactively check in with each patient every three to six months. During these check-ins, they discuss crucial topics such as overall prognosis, lab results, treatment adherence, physical health and potential side effects, counseling on preventing transmission and achieving undetectable viral loads, disclosing status to partners and family members, as well as emotional well-being and additional support if needed.
Regular lab testing and medical review are vital components of HIV treatment. Our medical providers will order tests at a nearby lab for your convenience. The frequency of lab tests is determined by your medical provider and tailored to your individual health profile.
In addition to monitoring your CD-4 (T Cell) count and viral load, your provider may also order tests for sexually transmitted infections, kidney function, liver function, and other relevant health measures. Rest assured that these lab tests will be covered by your insurance plan.
Currently, the Q Care Link program is available to patients with active health insurance. If you don’t have health insurance, we can connect you with resources to help you find a local HIV care provider.
To determine your eligibility in the program, we will have a confidential discussion with you about your health history, your initial HIV diagnosis, ongoing treatment, and any coexisting medical conditions you may have. For some patients, in-person care may be a better option. If this is the case for you, we will connect you to in-person HIV care in your area.
Yes, we offer doxy-PEP and comprehensive sexual health counseling to patients enrolled in our HIV program. This includes quarterly (every three months) STI testing with convenient home test kits conveniently delivered to your door. We do not offer doxy-PEP as a stand-alone medication. You can only be prescribed doxy-PEP once you’ve started HIV or PrEP care with Q Care Plus / Q Care Link.
The Q Care Link HIV program is focused online HIV care. It is strongly recommended that you also have a primary care provider (PCP) so you can continue to access in-person healthcare services like vaccinations, sick visits, examinations, and to coordinate local referrals for cancer screenings.
Q Care Link is open to newly diagnosed patients and anyone already living with HIV for a longer time. If you have HIV but are not on medication to treat HIV right now, please alert our team when you sign up.
That’s ok. If you don’t have a copy of your last labs, we can order new bloodwork for you.
You can still enroll in our program. Please contact us right away so we can help!
We take your privacy very seriously. Any information you submit through our online portal is transmitted via industry standard encryption and stored in encrypted form on servers according to federal standards under HIPAA. We do not share your information without your consent.
Yes. We can help you if you speak another language or need an American sign language (ASL) translator. Please let us know ahead of time so we can set up a 3-way video call with a translator. We also have providers who speak Spanish.
Yes. Our providers are Certified HIV Specialists from the American Academy of HIV Medicine who serve people living with HIV nationwide. Our care team includes over 20 HIV Specialists including medical doctors, nurse practitioners, and physician’s assistants (MDs, NPs, and PAs) who provide expert HIV care.
By law, we must report new diagnoses of HIV to the local department of health. This is done to help end the spread of HIV by collecting data on new diagnoses. It is not meant as a punishment. Your information will be kept confidential. Your local department of health may offer you help finding care in your area, contacting past partners who need testing, or accessing other resources.
We do not offer Cabenuva or injectable HIV treatments at this time.
Your HIV visit is not billed to you or your insurance so there is no chance of copayments. Your insurance will be charged to fill medications at the pharmacy and to complete laboratory testing. To ensure we can keep your care as low-cost as possible, we work with patient assistance programs and local non-profit partners. Many times, this results in free care for our patients.
Our community-based organizations are unable to offer this program to uninsured patients at this time. However, we are diligently working on programs that will provide assistance in the future.
Certain insurances*, including some Medicaid plans, do not allow participation in our HIV care program. Please register on our platform and schedule an enrollment visit to find out if your insurance plan allows you to participate. If your plan does not allow you to participate, we can help you find local care options.
*Kaiser Permanente insurance plans are not able to participate with our program.
Q Care Link is currently accepting patients in the following states: AL, AR, AZ, CA, FL, GA, ID, IL, MD, MN, NC, PA, SC, TX, VA, WI, Washington D.C.
Please fill out the contact form so that we can message when care becomes available in your area.
*Unless your insurance does not allow, Q Care Plus coordinates with our partner pharmacy to ensure your medications are delivered in a timely manner and in discreet packaging.
Q Care Plus, part of Avita Care Solutions, was created to provide the best possible care within vulnerable communities.
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MD, MS, AAHIVS
For more than 35 years, Dr. Hall has devoted his career to democratizing and scaling compassionate and competent care to diverse communities, in particular those affected by HIV and the underserved. With a rich history of working in the infectious diseases care and prevention space, Dr. Hall has served in diverse roles in medical practices and local, state, and national organizations, where he has worked on policy, research, and program development across the country to bring more HIV awareness and prevention to diverse communities.
Dr. Hall received his MD from the Johns Hopkins University School of Medicine, completed the Internal Medicine Residency Program at Brigham & Women’s Hospital (part of Harvard University), and finished the Infectious Disease Fellowship Program at the University of California, San Francisco. He is honored to serve as medical director for Face to Face, a legacy HIV/AIDS service organization in Sonoma County, Calif., and remains a medical consultant for the California Prevention Training Center’s California STD Warmline and an STI/HIV expert for RubiconMD.
Clinical Lead and Provider
DNP, MSN, FNP-BC, AAHIVS
Jennifer Belfry is a Family Nurse Practitioner and HIV Specialist. She graduated from Columbia University School of Nursing with her BSN/MSN and completed her Doctorate in Nursing Practice at University of Massachusetts, Boston with a focus on improving HIV screening in young adults and adolescents.
Jennifer worked in primary care and HIV medicine for 8 years before coming to Q Care Plus in 2022. She is enthusiastic about ending the HIV epidemic and expanding access to quality care for everyone. An avid baker and trail runner, she resides in Rhode Island with her dog, 2 kids, and writer husband.
Clinician Lead and Nurse Practitioner
DNP, APRN-CNP, AAHIV, AAHIVS
Rosemary Donnelly is an Adult Nurse Practitioner and HIV/AIDS Certified Registered Nurse (ACRN). Rosemary graduated with her Bachelor of Science in Nursing from the University of North Carolina, Chapel Hill and her Master of Science in Nursing from Emory University in Atlanta, GA. She has extensive experience caring for persons living with HIV, and 15 years’ experience working in public health with a focus on prevention and treatment of sexually transmitted infections (STI) and HIV.
Rosemary is passionate about removing barriers to care and reducing stigma in sexual health. She supports virtual visits to increase access to HIV and STI services in a convenient and confidential manner. Rosemary’s professional interests include improving the quality of healthcare and clinical training. She is the Clinician Lead for Q Care Plus providers practicing in six southeastern states.
Tricia A Smallwood
Provider
APRN, MSN, MPH, FNP-BC
Arthur Lezama
HIV Care Coordinator
Arthur Lezama joined the Q Care Plus team in 2024 as the Q Care Link – HIV Care Coordinator. With 4 years of experience working in HIV care and prevention in the non-profit field, Arthur is passionate about working with individuals to connect them with care that meet their needs.
Arthur lives in Minnesota, where he enjoys winter activities like sledding, spending time with his partners and their fur babies (2 cats, 3 dogs), tabletop games, and reading.
Provider
MS, ANP-BC, NP-C, AAHIVS
Raffi Bashlian is an Adult Nurse Practitioner (ANP) and HIV Prevention Certified Provider. He is currently studying for HIV Specialist Certification from the American Academy of HIV Medicine. He comes from a multinational background and speaks English, Armenian, and Arabic. He received his Nursing degree in the UK in 2005 and Master’s degree from New York University in 2012. Raffi has more than 18-years’ combined Registered Nurse (RN), Clinical Nurse Specialist (CNS), and Adult NP experience in Infectious Diseases and HIV/Immunology, and Sexual Health Medicine. He was also the lead Clinical/Sub Principal Investigator in various Immunology and HIV Prevention international Clinical Studies before joining Q Care Plus in June 2022. He is very excited about joining the digital healthcare space to prevent HIV, provide longitudinal HIV care, and expand access to quality care for everyone. An amateur travel photographer and a serious skier, he resides in San Francisco with his life partner and their beloved dog of 11 years.
Nurse Practitioner – AGPCNP BC Provider
APRN, MSN, MSEM, CEN, AGPCNP, AGACCNS, AAHIVS
Anthony Interrante is an Advanced Practice Nurse holding national board certifications as an Acute Care Clinical Nurse Specialist and Adult/Gerontology Nurse Practitioner. He completed his degree at San Diego State University where his internship in infectious disease and travel medicine eventually led him to work in HIV prevention and STI care at Q Care Plus. In addition to his work in preventative medicine, he is the course director for a critical care and emergency/trauma fellowship for the United States Air Force. He currently lives in Phoenix, Arizona with his partner Daniel and his two dogs: a pit bull named Luna and a chihuahua named Lana.
Internal Medicine Physician
MD, AAHIVS
Dr. Francesco Laterza is a board-certified internal medicine physician who received his MD from Ross University before completing his residency and a chief residency year at Einstein Medical Center in Philadelphia. While training in Philadelphia, he had the opportunity to work in his residency’s Pride Clinic. His desire to prescribe PrEP to all people stemmed from an early point in his medical career. As a gay physician, Dr. Laterza always wanted to provide healthcare to the LGBTQ+ community and being part of the Q Care Plus team has been a great experience and opportunity to do so.
Dr. Laterza currently resides in South Carolina with his husband, daughter, and fur babies. In addition to Q Care Plus, he works as an inpatient hospitalist at one of the hospitals in South Carolina. There, he strives to make all patients feel accepted and comfortable being their true selves. He is also part of the hospital system’s Pride Alliance whose goals are to promote LGBTQ+ friendly policies and an accepting environment. He is incredibly proud to work for Q Care Plus and continues to work towards equal opportunity for all in healthcare.
Clinical Lead and Provider
MSN, APRN, FNP-C, AAHIVS
“My significant experience in HIV Prevention and Treatment has taught me two things. Remain current with the latest advances in HIV medicine and take the time to listen and understand the unique needs of each patient.”
Provider
DNP, APRN-CNP, AAHIVS
Serina Madden is a doctoral prepared Nurse Practitioner that has been caring for patients since 2016. She completed her post master’s certificate at the University of Massachusetts Boston and her doctoral degree in Public Health and Community Nursing service at Oklahoma City University. She has worked in public health and as a private health clinician. She is nationally certified in the care of those with HIV and is passionate about helping patients understand their sexual health needs. She is focusing on infectious disease, sexual health, and PEP/PrEP. She looks forward to advocating for you as you navigate the telehealth space with Q Care Plus.
Provider
MSN, APRN, FNP-C, AAHIVS
David Meeks is a Board-Certified Family Nurse Practitioner through the American Academy of Nurse Practitioners and has been in the healthcare field for the past 15 years. He specializes in the prevention and treatment of HIV, STI testing and treatment, and Primary Care. His Nursing background includes Critical Care (ICU), Oncology, and many other specialties. David holds a Bachelor of Science in Nursing degree from the University of Texas at Arlington in Arlington, Texas. He then earned his Master of Science in Nursing from Walden University in Minneapolis, Minnesota.
Outside of work, he enjoys traveling internationally, playing competitive volleyball, and spending time with his family, friends, and his 6-year-old fur-baby Mia.
Provider
DNP, MSN, FNP-BC, AQH, AAHIVS
Caroline Stowe has been a family nurse practitioner for the last 13 years. She graduated with her BSN/MSN from the Johns Hopkins University and completed her DNP from George Mason University. Caroline has been practicing in sexual/reproductive health specifically for the last 3 years. She speaks Spanish. She enjoys teaching and shared decision making and is on faculty at George Mason University. Ensuring each patient has access to the kind of care that they need in a non-judgmental manner is paramount.
