How it works

 

Q Care+ Handles Everything


Life is crazy and people lead busy lives.

You may not always have time to keep track of all your appointments or remember when to call in your prescription refills. That’s what Q Care+ is here for! Not only do we coordinate to have everything shipped right to your door, we also handle scheduling your virtual doctor visits, managing your refills, and reminding you when it’s time for new labs. Oh, and we’ll figure out a payment plan that involves little to no out-of-pocket cost to you.


Learn more

How it Works


Create a
Q Care+ Profile


First things first,
we want to know about you.

Creating your Q Care+ profile on our secure online portal takes less than 20 minutes and allows us to gather the information we need to make the sign-up process as smooth as possible. Your privacy is super important to us so whatever you write on your profile will be kept strictly confidential.



Check In With A
Q Care+ Doctor


Your doctor will have a visit with you to go over your profile and better understand your needs.

A Q Care+ doctor will answer any questions you might have then arrange for your prescription to be mailed to you. If any of your tests come back positive, don’t freak out. The doctor will talk about your treatment options..



Complete Your
At-Home Lab Kit


We’ll ship to your home an at-home test kit.
Collect all your samples and send back to the lab.

The kit will arrive in discreet packaging and will include tests for HIV, Hepatitis B, and other STIs, as well as kidney function. Completing your labs is easy and only takes a few minutes. If you’re not into the idea of doing them at home, however, that’s no problem. We can arrange for you to go into a testing facility at no extra cost.



Get Your Medication
Delivered


Your prescription should arrive at your front door within several business days after your virtual doctor visit.

We’ll also handle sending you your refills, so you don’t have to worry about calling in those. If you’d rather pick up your prescription at a pharmacy, we can also make that happen.


Three months later...


Being on PrEP requires completing new labs and checking in with a doctor every three months.

This allows for us to make sure the HIV prevention strategy is right for you, and it allows for you to stay in control of your sexual health by regularly screening for STDs and STIs. When it’s time for new labs, we’ll get in touch about having another at-home lab kit mailed to you and scheduling a virtual doctor visit. If you ever decide to take a break from Q Care+, we’ll pause or cancel your membership without asking any questions.



Insured & Uninsured Access


We’ve done all the work to make PrEP accessible to as many people as possible, regardless of who they are, where they live, how much money they make, or whether they have health insurance. Q Care+ is for everyone.


If you have health insurance, we’ll help get your prescription covered by your provider. We can also help enroll you for a co-pay card that, for many patients, pays up to 100% of their out-of-pocket expenses for PrEP.


If you don’t have health insurance, are underinsured, or if you are an undocumented immigrant, that’s no biggie either. Q Care+ will help get you enrolled in a free program that covers just about everything so you don’t have to worry about anything.

Three months later...


Being on PrEP requires completing new labs and checking in with a doctor every three months.

This allows for us to make sure the HIV prevention strategy is right for you, and it allows for you to stay in control of your sexual health by regularly screening for STDs and STIs. When it’s time for new labs, we’ll get in touch about having another at-home lab kit mailed to you and scheduling a virtual doctor visit. If you ever decide to take a break from Q Care+, we’ll pause or cancel your membership without asking any questions.


Insured & Uninsured Access


We’ve done all the work to make PrEP accessible to as many people as possible, regardless of who they are, where they live, how much money they make, or whether they have health insurance. Q Care+ is for everyone.



If you have health insurance, we’ll help get your prescription covered by your provider. We can also help enroll you for a co-pay card that, for many patients, pays up to 100% of their out-of-pocket expenses for PrEP.


If you don’t have health insurance, are underinsured, or if you are an undocumented immigrant, that’s no biggie either. Q Care+ will help get you enrolled in a free program that covers just about everything so you don’t have to worry about anything.

Community Partnerships

Giving back to local communities is important to us. That’s why we’ve established partnerships with several Community Based Organizations (CBOs) around the country. In many places, Q Care+’s services are 100% free through our CBO partners. If a CBO is available in your area, it will cover the entire cost of your Q Care+ membership. If a CBO is not available in your area, we’ll work to make sure your out-of-pocket expenses for PrEP are as close to $0 as possible.


But there’s an added bonus to using a CBO you should know about. Whenever a Q Care+ patient fills their prescription through a CBO, that CBO receives grants that are then reinvested right back into the community the CBO serves through additional services and resources, which ultimately benefits everyone. That’s right, folx. You get your PrEP for free and you get to help your neighbors. Talk about a win-win!